What to Do When a Death Occurs in San Antonio, TX
When a death occurs in San Antonio, the first step is to contact the appropriate authority so an official pronouncement can be made, such as emergency services, a hospice nurse, or the attending physician. Once the death is pronounced, call Lewis Funeral Home at (210) 227-7281. Staff are available 24 hours a day to bring your loved one into care and begin arrangements. You do not need to have every decision made before you call; the team will guide you through each step, whether the death occurred at home, in a hospital, or in a care facility.
The overwhelming feelings of despair, disbelief, shock, and numbness caused by the passing of a loved one cannot be conveyed by mere words. Even when the death is expected, the pain that loss brings can still be devastating. In truth, no one is completely prepared for the death of someone close to their heart.
During this difficult time, there are decisions to be made immediately, arrangements to be coordinated, and a lot of things to be considered for your loved one’s final farewell. We understand how this may feel overwhelming, especially with the grief you’re feeling over the loss. Please know that we are here to help and support you.
On this page, we’ve put together helpful information to guide you through this process.
When a death occurs in San Antonio, the first call depends on where it happened. For a death at home without hospice, call 911. For a hospice patient, call the hospice nurse. In a hospital or care facility, the staff will guide the pronouncement. Once the death is pronounced, call Lewis Funeral Home at (210) 227-7281, available 24 hours a day.
Families call Lewis Funeral Home first because the staff respond at any hour. After a death is pronounced, the team transports your loved one into care, then helps you begin arrangements without pressure. Serving San Antonio since 1909, Lewis guides families through immediate-need decisions one step at a time, so you are never left to figure it out alone.
You do not need to have made every decision before contacting Lewis Funeral Home. After the call, the staff bring your loved one into care and then discuss burial or cremation, service options, and timing at your pace. Many San Antonio families find that making the first call relieves much of the immediate pressure, because the team takes over the logistics.
Why Families Call Lewis Funeral Home First
- Staff available 24 hours a day at (210) 227-7281 for immediate-need families.
- Prompt transport of your loved one into care after the pronouncement.
- Guidance through each decision at your own pace, with no pressure.
- More than a century of immediate-need experience in San Antonio since 1909.
- Help whether the death occurred at home, in a hospital, or in a care facility.
Serving San Antonio and Bexar County
Lewis Funeral Home responds to immediate-need families throughout San Antonio and Bexar County, including Converse, Kirby, Windcrest, Live Oak, Universal City, Leon Valley, Selma, and China Grove, along with Schertz in Guadalupe County. When a death occurs anywhere in the greater San Antonio area, call (210) 227-7281 at any hour.
Frequently Asked Questions (FAQs)
Who do I call first when a death occurs at home in San Antonio?
If the death occurs at home and your loved one was not on hospice, call 911 so an official pronouncement can be made. If your loved one was on hospice, call the hospice nurse instead. Once the death is pronounced, call Lewis Funeral Home at (210) 227-7281, available 24 hours a day, and the team will bring your loved one into care.
What information does the funeral home need when I call?
When you call Lewis Funeral Home, it helps to have your loved one’s full name and current location, and the name of whoever made the pronouncement. You do not need anything else prepared. The staff will gather the rest as they guide you, and they can answer questions about next steps before you decide on burial, cremation, or services.
What should I do if a death occurs in a hospital or nursing facility?
If a death occurs in a hospital, nursing home, or care facility in San Antonio, the facility staff will handle the official pronouncement. You then notify Lewis Funeral Home at (210) 227-7281 so the team can coordinate transport of your loved one into care directly with the facility. Staff are available 24 hours a day to begin this process.
What happens after I contact Lewis Funeral Home?
After you call, Lewis Funeral Home arranges to bring your loved one into care, then sets a time to begin arrangements with you. The staff guide you through burial or cremation, service options, and timing at your own pace. Serving San Antonio since 1909, the team handles the logistics so you can focus on your family.
Do I need to make all the decisions before I call?
No. You do not need to have decided on burial, cremation, or service details before you call Lewis Funeral Home. The most important first step is making the call so your loved one can be brought into care. The staff will then walk you through each decision afterward, without pressure, at (210) 227-7281.
